Welcome to Lyna. These Terms of Service (“Terms”) form a legally binding agreement between you (“Customer,” “you,” or “your”) and Lyna SAS, a French société par actions simplifiée registered in Poissy, 78300, France (“Lyna,” “we,” “us,” or “our”).
By creating an account or using the Lyna platform and services (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.
1. Definitions
- “Platform” — The Lyna web application, APIs, and related infrastructure available at lyna-it.com.
- “Services” — All functionality provided through the Platform, including AI-assisted code generation, application building, prototyping, deployment, integrations, and support.
- “Customer Content” — Any code, text, prompts, media, configurations, or other materials you create, upload, or generate using the Services.
- “AI Output” — Code, text, or other content generated by the Platform's AI features in response to your prompts or instructions.
- “Credits” — Units of usage that measure your consumption of AI-powered features on the Platform.
- “Usage Data” — Anonymized and aggregated data about how the Services are used, including performance metrics, feature adoption, and error logs.
- “Customer Data” — Personal data and Customer Content that you provide to or process through the Services.
2. License to Use the Services
Subject to your compliance with these Terms and payment of applicable fees, Lyna grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business or personal purposes. This licence does not convey any ownership interest in the Platform or its underlying technology.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with reasonable notice where practicable.
3. License Restrictions
You agree not to:
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform, except as expressly permitted under Article L122-6-1 of the French Intellectual Property Code.
- Resell, sublicence, lease, or redistribute access to the Services to third parties without prior written consent from Lyna.
- Use automated tools to scrape, crawl, or extract data from the Platform beyond what is reasonably necessary for your authorised use.
- Remove, obscure, or alter any proprietary notices, trademarks, or branding on the Platform.
- Use the Services to develop a competing product or service.
- Use the Services in any manner that violates applicable French, European Union, or international laws and regulations.
4. Account Responsibilities
To use certain features of the Services, you must create an account. You agree to:
- Provide accurate, current, and complete registration information and keep it up to date.
- Maintain the confidentiality of your account credentials and not share them with third parties.
- Accept responsibility for all activities conducted through your account.
- Notify Lyna immediately at [email protected] if you suspect unauthorized use of your account.
You must be at least eighteen (18) years old to create an account, in accordance with Article 1146 of the French Civil Code regarding contractual capacity. Persons aged sixteen (16) and older may use the Services with parental or guardian consent, consistent with GDPR Article 8 regarding the age of digital consent.
5. Billing and Payments
Lyna offers subscription plans and a credit-based system for AI usage. Payment processing is handled by Stripe. By subscribing, you agree to the following:
- Subscriptions: Plans renew automatically at the end of each billing cycle unless cancelled before the renewal date. Prices are displayed inclusive of applicable taxes where required by French law.
- Credits: Credits are prepaid units consumed when you use AI features. Unused credits may expire at the end of each billing period as specified in your plan. Credits are non-transferable and have no cash value.
- Refunds: Payments are generally non-refundable, except as required under French consumer protection law (see Section 16 — Consumer Rights).
- Price Changes: We may adjust pricing with at least thirty (30) days written notice. Continued use after the effective date constitutes acceptance of the new pricing.
- Late or Failed Payments: If payment fails, we may suspend access to the Services until the outstanding amount is resolved. Late payments may incur interest at the legal rate as set by the Banque de France, plus a fixed recovery fee of 40 euros per Article L441-10 of the French Commercial Code (applicable to professional customers).
6. AI-Generated Content
The Platform uses artificial intelligence to generate code, suggestions, and other outputs. You acknowledge and agree that:
- AI Output is generated algorithmically and may contain errors, inaccuracies, security vulnerabilities, or incomplete implementations.
- You are solely responsible for reviewing, testing, and validating all AI Output before deploying it in any environment.
- AI Output should not be used for safety-critical, medical, legal, financial, or other high-risk applications without independent professional review and appropriate safeguards.
- Lyna does not guarantee that AI Output will be free from third-party intellectual property claims. You are responsible for ensuring compliance with applicable licences and rights.
- AI features rely on third-party providers (Anthropic, OpenAI, OpenRouter), and their availability may vary.
7. Customer Data and Intellectual Property
Your Content
You retain all ownership rights in your Customer Content, including code, applications, and data you create using the Services. Lyna does not claim ownership over the applications you build or the code you write on the Platform.
Licence to Lyna
You grant Lyna a limited, worldwide, non-exclusive, royalty-free licence to host, store, transmit, and display your Customer Content solely as necessary to provide and operate the Services. This licence terminates when you delete your content or close your account, subject to reasonable backup retention periods.
AI Output Ownership
To the extent permitted by applicable law, AI Output generated in response to your prompts is considered part of your Customer Content. You are free to use, modify, and distribute it, subject to applicable intellectual property laws and any third-party licence obligations.
Lyna's Intellectual Property
The Platform, its design, underlying source code, algorithms, documentation, trademarks, and all related intellectual property remain the exclusive property of Lyna SAS. Nothing in these Terms grants you any right to use Lyna's trademarks, logos, or branding without prior written authorization.
Usage Data
Lyna may collect and use anonymized, aggregated Usage Data to improve the Services, conduct analytics, and develop new features. Usage Data does not identify you personally and is not subject to the restrictions on Customer Content.
8. Data Protection
Lyna processes personal data in accordance with the EU General Data Protection Regulation (GDPR), the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978), and other applicable data protection legislation. Full details of how we collect, use, and protect your personal data are set out in our Privacy Policy.
Where Lyna processes personal data on your behalf as a data processor (for example, personal data within your applications), the terms of a Data Processing Agreement (DPA) shall apply. You may request a DPA by contacting [email protected].
9. Service Availability
Lyna strives to maintain high availability of the Services but does not guarantee uninterrupted or error-free operation. The Services depend on third-party infrastructure, including cloud hosting, AI model providers, and payment processors, whose availability is beyond our direct control.
We may perform scheduled maintenance with reasonable advance notice. In the event of unscheduled downtime, we will use commercially reasonable efforts to restore the Services promptly.
Lyna shall not be liable for any failure or delay in performance resulting from events of force majeure, including but not limited to natural disasters, acts of government, telecommunications failures, cyberattacks, or any other circumstances beyond our reasonable control, as recognised under Article 1218 of the French Civil Code.
10. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
However, if you are a consumer within the meaning of the French Consumer Code (Code de la consommation), you benefit from mandatory legal guarantees that cannot be excluded or limited by contract, including:
- The legal guarantee of conformity (garantie légale de conformité) under Articles L217-3 to L217-20 of the Consumer Code.
- The guarantee against hidden defects (garantie des vices cachés) under Articles 1641 to 1649 of the Civil Code.
Nothing in these Terms shall affect these mandatory consumer guarantees.
11. Limitation of Liability
To the maximum extent permitted by French law, Lyna's total aggregate liability to you for any claims arising out of or related to these Terms or the Services shall not exceed the total amount of fees you have paid to Lyna during the twelve (12) months immediately preceding the event giving rise to the claim.
Lyna shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of the theory of liability.
In accordance with French law, these limitations do not apply to:
- Liability arising from intentional misconduct (dol) or gross negligence (faute lourde) on the part of Lyna.
- Liability for bodily injury (atteinte à l'intégrité physique).
- Any other liability that cannot be lawfully excluded under mandatory provisions of French law.
12. Suspension and Termination
Termination by You
You may cancel your account at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of your current billing period. You remain responsible for any fees incurred before cancellation.
Suspension or Termination by Lyna
Lyna may suspend or terminate your access to the Services, in whole or in part, if:
- You breach any material provision of these Terms.
- Your use of the Services poses a security risk or may cause harm to other users or third parties.
- You fail to pay applicable fees after reasonable notice.
- We are required to do so by law or a competent authority.
Where possible, we will provide notice before suspension or termination and an opportunity to remedy the breach.
Effect of Termination
Upon termination, your right to use the Services ceases immediately. You should export your Customer Content before termination. Lyna will retain your data for a reasonable period (not exceeding thirty (30) days) to allow retrieval, after which it will be deleted in accordance with our Privacy Policy. Provisions that by their nature should survive termination — including intellectual property, limitation of liability, and governing law — shall remain in effect.
13. Intellectual Property and Copyright
Lyna respects intellectual property rights and expects its users to do the same. If you believe that content available through the Services infringes your copyright or other intellectual property rights, you may submit a notification in accordance with the EU Copyright Directive (Directive (EU) 2019/790) and applicable French law.
Your notification should include:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing, with sufficient detail for Lyna to locate it.
- Your contact information (name, address, email, telephone number).
- A statement that you have a good-faith belief that the use is not authorised by the rights holder, its agent, or the law.
- A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorised to act on behalf of the rights holder.
Send notifications to [email protected] with “Copyright Infringement” in the subject line. We will review and respond to valid notifications in a timely manner and may remove or disable access to the allegedly infringing content.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of France, including the French Civil Code (Code civil), the French Commercial Code (Code de commerce), and the French Consumer Code (Code de la consommation) where applicable.
Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the Tribunal judiciaire de Versailles, France, unless otherwise required by mandatory provisions of law (in particular, the consumer's right to bring proceedings in the courts of their domicile under Article R631-3 of the Consumer Code).
15. Consumer Rights
If you are a consumer residing in the European Union, you benefit from mandatory consumer protection rights under French and EU law that cannot be waived by contract.
Right of Withdrawal (Droit de Rétractation)
In accordance with Article L221-18 of the French Consumer Code, you have the right to withdraw from a distance contract within fourteen (14) days of its conclusion, without giving any reason. To exercise this right, you must send a clear statement of withdrawal to [email protected] before the expiry of the withdrawal period. If applicable, we will reimburse all payments received from you within fourteen (14) days of receiving your withdrawal notice, using the same means of payment you used for the initial transaction.
Please note that, in accordance with Article L221-28 of the Consumer Code, the right of withdrawal may not apply if the supply of digital content has begun with your prior express consent and your acknowledgement that you thereby lose your right of withdrawal. When you begin using AI features or consuming Credits after subscribing, you expressly consent to the immediate provision of the service and acknowledge the loss of the withdrawal right for the portion already consumed.
Consumer Mediation (Médiation de la Consommation)
In accordance with Articles L611-1 to L616-3 of the French Consumer Code, in the event of a dispute that has not been resolved through our internal complaint process, you have the right to refer the matter free of charge to a consumer mediator. You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Details of our designated mediator will be communicated to you upon request or in the event of a dispute.
Legal Guarantees
As a consumer, you benefit from the legal guarantee of conformity (Articles L217-3 to L217-20 of the Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the Civil Code). These rights apply in addition to any commercial warranty we may offer.
16. Changes to These Terms
Lyna reserves the right to modify these Terms at any time. For material changes — including those that affect your rights, obligations, or the scope of the Services — we will provide at least thirty (30) days advance notice by email or through the Platform before the changes take effect.
The updated Terms will be posted at https://lyna-it.com/terms-of-service with a revised “Last Updated” date. Your continued use of the Services after the effective date of the changes constitutes acceptance of the revised Terms. If you do not agree with the changes, you may terminate your account before the new Terms take effect.
17. Severability and Miscellaneous
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
No failure or delay by Lyna in exercising any right under these Terms shall constitute a waiver of that right.
These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and Lyna regarding your use of the Services. They supersede all prior agreements, representations, and understandings relating to the same subject matter.
These Terms may not be assigned or transferred by you without the prior written consent of Lyna. Lyna may assign these Terms freely in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to be bound by these Terms.
18. Contact Information
If you have questions about these Terms or need to reach us, please use the following contact details:
Company: Lyna SAS
Address: Poissy, 78300, France
Email: [email protected]
Privacy: [email protected]
Phone: +33 7 53 55 54 03
Website: lyna-it.com